217-690-3622 (between 8 a.m. and 7 p.m. central)
Shipping Information:
Please allow 10 business days for us to process and ship your order.
Refund, Returns and Cancellation Policies:
We stand behind every order and back that with our complete satisfaction guarantee. If you are not completely satisfied with your order, we will replace or refund your order. (Refunds may require merchandise return.)
We will make every effort, upon your request, to change or cancel your order.
If the order has not yet started the production process, no additional fees will be applied.
If the order has begun production, unfortunately, we cannot stop or change the order. We can, if you advise us, prevent shipment. You will be charged the original amount quoted for your order cancelled at this stage, minus shipping charges if you cancel shipment.
We stand behind every order. We will gladly take back any orders that do not meet your requirements within 10 days of your order's arrival. If you wish to return your order, please contact us at 217-690-3622.